Payment Methods Accepted

Last checked: 1 October 2026. Use the payment methods and booking conditions shown for your checkout.

RentShortlet accepts a variety of payment methods. However, your available options will vary by country and listing.

Supported Payment Methods

Credit and Debit Cards

We accept the following cards:

• Visa
• Mastercard
• Verve (Nigeria only)

Bank Transfer

Direct bank transfers are available through our payment partner Paystack:

• Use only the payment options presented for your checkout.
• Follow the provider's instructions and keep the payment reference.
• A submitted transfer is not confirmation that the booking is paid; check the reservation status.

Mobile Wallets

Pay with your mobile wallet (coming soon):

• OPay
• PalmPay
• Kuda

Payment Security

All payments on RentShortlet are processed securely through Paystack, a PCI DSS Level 1 certified payment processor.

Security Features

• Encrypted transactions: All payment data is encrypted
• Fraud detection: Advanced fraud prevention systems
• Secure storage: Payment information is never stored on our servers

When You'll Be Charged

Review your selected dates, guests, quoted total, and booking conditions before starting payment. Some reservations require host approval before the payment step. Follow the action shown for your reservation rather than assuming that a request is already confirmed.

Payment processing, booking confirmation, and host payout are separate steps. If a payment is pending or needs review, retain its reference and check the existing attempt before starting another payment. Contact support if the booking state and provider result appear inconsistent.

Host payouts are subject to release checks, verification, and any unresolved claim or transfer issue. There is no universal promise that a host receives funds 24 hours after guest check-in. See Getting paid as a host for the payout-state guidance.

Payment Issues

If you're having trouble completing payment:

1. Check that your payment information is correct
2. Ensure your card has sufficient funds
3. Contact your bank if the issue persists
4. Try another method only after the original attempt is confirmed unsuccessful and the reservation permits a retry. Keep a pending or review attempt open for support investigation.

Contact support if you continue to experience issues.