Getting Paid as a Host
Set up a bank payout method and understand payout holds, release checks, and booking deductions
Last checked: 1 October 2026. Use the terms and amounts shown for your account and booking. A payout release check is separate from the time a transfer reaches your bank.
Set Up Your Payout Method
Open Hosting > Payouts and use the available bank-account setup flow. The current flow asks for a bank selection and account number, resolves the account through Paystack, and creates a transfer recipient when validation succeeds. Confirm the returned account details before saving.
Supported banks and methods depend on the provider and the options offered in the current flow. This guide does not promise every bank, a mobile-wallet payout, or a particular provider processing time. Complete the host-verification requirements shown in onboarding.
Understand the Payout States
The payout workflow creates a hold associated with the booking after its stay-completion conditions. Release eligibility depends on the booking, host verification, hold timing, and relevant review conditions. There is no blanket payout guarantee 24 hours after check-in.
| State | Meaning and next step |
|---|---|
| Held or on hold | The payout is waiting for its release time or release checks. Review the displayed information. |
| Eligible | The payout is eligible for release; processing and bank receipt are separate steps. |
| Blocked: verification required | Complete the host verification shown in onboarding. |
| Blocked: claim or dispute | Resolve the associated claim through the supported process. |
| Blocked: transfer failed | Contact support for operator review; do not assume a second transfer is required. |
| Released | The payout has been released to the configured method. If it has not arrived, contact support with the hold reference. |
The expected release-check time is not a bank-arrival guarantee. First-payout history and verification can affect hold timing, while an unresolved claim or failed transfer can prevent release.
Check the Amount for Each Booking
Host commission is configurable. The payout calculation uses the booking's host gross stay amount and the applicable host commission. Do not assume a universal 10% commission plus a separate 2.5% processing deduction, or that every component of the guest's total is host revenue.
Review the applicable rate and booking breakdown before budgeting. An illustrative calculation with a ₦100,000 commission base and an agreed 10% commission produces ₦10,000 commission and ₦90,000 before any other applicable adjustments. The 10% is an example, not a published universal tariff.
Keep cleaning charges, deposits, guest fees, refunds, and other adjustments distinct in your records. Use the actual booking and payout information to reconcile amounts; do not infer host earnings from the guest's headline total alone.
Resolve a Payout Question
Review the payout state, release-check information, bank details, verification status, and any open claim. Keep the booking and hold references, then contact support if the next action is unclear or a released transfer has not arrived.
Avoid sending full bank details in an ordinary support message when a booking or hold reference is sufficient. Use the supported account setup flow to change your payout method.
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